What to Expect From Us
Shuttles taking you up river begin at 8:30 and run until 1pm. We meet all customers at the corner of Range Trail and Canal St near the finish point of your day. Upon arrival to the starting point you will receive a short update of the current speed and water level, and any known hazards. Your reserved equipment will be waiting for you. You will receive assistance entering the river and getting in your boat. When you reach the take out at Paoli, you will get out of your boat and safely pull it ashore. Most paddlers take around 3 hours to complete. Leave all equipment where indicated at the take out. Please keep in mind that you are responsible for the equipment until it is safely in Paoli at the take out. We ask that you plan to be off the water and have equipment available for pick up no later than 5 pm.
What to Expect From the River
Your experience on the river can be completely different each time you go. At times the river can be shallow and slow moving in spots, sometimes requiring you jump out to give your boat a quick shove. Other spots can be narrow, faster, and deeper. There will be branches to duck under, push aside, and navigate around. You will find twists and turns, and then longer easy sections. Water levels change, so even the same section may be different each time you go. You will paddle through forests, wetlands, and fields. You will be made aware of any known obstructions prior to your departure.
Natural Obstructions & River Maintenance
Throughout the year wind, high water, severe storms, and simple aging effects the trees along the river’s banks. It is always possible a new obstruction can occur between efforts to keep the river open. You may have to portage over or around trees and branches. Always stay alert and communicate your experience to Sugar River Outfitters staff.
Be Aware of Mother Nature
Although we strive to create a safe and fun experience, we can’t control Mother Nature. We monitor water levels & speed, track severe storm systems, and always try to clear debris from the river. However, if a dangerous situation should arise, we may delay or even cancel your trip. If this were to happen, you will receive a rain check for a future date or your money back. Simple rain and high or low temperatures are not considered reasons to cancel, just part of the adventure, so please dress for the weather!
Come Prepared
Don’t forget those personal items that will make your day the best it can be. It is highly suggested you wear some kind of water shoe. Sunscreen is a must, sunlight reflecting off the water can be intense. This is a water activity, you will likely get wet and possibly dirty, wear appropriate clothing. Avoid dehydration and bring a water bottle. Although not usually a problem, bugs can become a nuisance at certain times of the season and in certain places, grab your preferred repellent before you come. If you anticipate bringing food and beverages on the river, please follow the strict “carry out what you carry in” principle. Please note that glass bottles or containers are prohibited on the river.